Europcar

1. Arrived and office was closed so had to wait in the rain for 40 minutes2. Asked for an £850 charge on a debit card (not an Amex or credit card) for a 1 day rental. I do not trust that you will het the money back upon return. No where does it state it will be nearly £1000! Online it says £200.3. Not worth hiring a car here

Agence au coeur de la ville. En galère suite à la panne de notre véhicule, ils n'ont trouvé un véhicule a tarif abordable. Véhicule récent et propre équipé de la vignette slovène.La réintégration du véhicule est un peu spéciale mais sans souci particulier. Restitution caution très rapide dès le lendemain. Merci a votre équipe car nous avons profité de notre séjour.

Don’t waste your time or morning like we did, find another rental car company. Office was late opening, meaning we missed our activities. They wanted €850 deposit using debit card only, for a 1 day rental VW Golf. Looking at other reviews, we decided to walk away…

one of the best experienced with rent a car agencies.car in excellent condition, deposit blocked on the card, returned the same day. the agent in the branch is very friendly and helpful.Thank you very much, Europcar

This is the service at this office. Euh, tere is knoweone at the office. 'Drop the key in the box, euh, throug the open window. And then praying everything is okay en they did not cash the refund. Redicless.

Wasn't there when we returned the car. Claimed that we had damaged the car and demanded 500 euros. Custumer service is rubbish too

Escoria absoluta...En primer lugar, la persona que nos atendió fue muy irrespetuosa... Nos faltaba al respeto y no mostraba ganas de trabajar.En segundo lugar, no pudimos coger el coche el día acordado porque llegamos a las 17 y cierran a las 18... No era culpa nuestra, pero nos hacen pagar de más...Para finalizar, el último día una furgoneta nos hizo una marca en el coche y nos hacen pagar 1200€ para arreglarlo! Cuando ni siquiera hemos sido nosotros!A modo de conclusión se podría decir que aunque el coche era bueno, el pésimo trato y la inexistente atención del cliente hacen que este sea un lugar al que no recomiendo ir para alquilar un coche.

Do not recommend this agency. It has been said to me by the person working there I should call 20minutes before arriving (after the office hours), which is what I did but unfortunately I still had to wait 20 more minutes by 5 degrees at 9:30pm. Then, the car which has been provided to me was not the one I rented online. caution was 850 euros, and when I gave back the car, I asked when it would be returned : he said 1 week. 10 days after, I called because still nothing and he said to me money was on the way back. Finally, I received my caution only 1 month after.I mean, I have nothing against receiving the caution after 1 month, BUT DON’T LIE TO PEOPLE, they might need money to live! I put 2 stars because I got a car, and my caution back. But removing 1 star for lying about returning of caution, 1 star for the 20 minutes delay when you said to call before which I did, and 1 star for not having the car I first rented online.To be honest that was very stressful but I would recommend if possible to rent a car in another agency, even if it is a bit more expensive, but if it can avoids you stress then it is already a good thing!

Super rentacar poslovalnica, ugodne cene z dodatnim zavarovanjem.