Enterprise rent a car

Very friendly staff, first and foremost! The service was perfect, we got an upgrade on the car, too, and after returning the car, we got shuttle service back to the city for free. The station is a bit hidden, but it's easy to reach by bus and car alike. Absolutely recommended!

Customer service literally could not be better. We had some car troubles, with a new car so they couldn't have anticipated this, and they did their absolute best to make it right. We highly recommend Enterprise. We've never had a bad experience with them and have been using them for years!

My rental experience was far from perfect, BUT the service and the staff's professionalism were OUTSTANDING. Unfortunately, they did not have any automatic vehicles inventoried when I arrived and I had technical problems with the car. Things don't always go as expected and I'm fully understanding of this. They however went out of their way to resolve every issue I encountered and for that reason I will continue to give my business to Enterprise. The agency in downtown Ljubljana is incredibly trustworthy and staff take the effort to satisfy customers with excellent service! 5/5.

Be aware the rental location is inside a truck depot! The rental agency worked well, I just couldn't find them. I spent an hour driving in circles trying to locate this rental office to return a car I'd rented in Split. My GPS took me to the gate of a truck lot. The gate was closed and unmanned. I thought it was an error. It wasn't until I had the hotel concierge call to get directions that I was told to drive around to the back side of the lot and weave through several parking lots to get to the car rental business. Very frustrating! I did try calling for directions but couldn't get through due to phone issues. The photo is from google street view. It's much busier there now with a Harley Davidson store just to the left and the lot full of trucks.

Taking advantage of tourists. No one was even at the location when we showed up. Hard to find location. On top of that when we returned the rental the guy working there inspected" the car and found "damages" Cost us an additional $400 on what should have been a $300 rental. Clearly taking advantage of us because we were not from Slovenia."

I made a reservation to pick up a car from the Ljubljana Airport office via email. Compared to others I contacted they were the ones most pleasant and price was good with all costs transparent. The agents I communicated with were most pleasant and explained all my enquires. Only thing was that the person doing my reservation did not send me the reservation number and I was asked to give that when I phoned day before my travel to confirm all is OK. We had a problem with our flight being late for almost 2 hours. As that was well after office hours I was afraid we would be stranded at the airport. That was not the case, there was a nice employee waiting for us and we picked up the car with no problem. The car was perfectly clean and practically new. Only thing that confused me was when I returned the car I just handed over the keys and paperwork. The car was not actually checked in front of me for any damage, I did have full cover but still. It left me a bit worried until my credit card was billed. In the end being reliable was the greatest influence for my rating, 5 stars well deserved.

Good car, easy to pick up and drop off. Excellent prices.

Jurij at the rental desk was very helpful and profesional. Yes, the place is in a truck parking lot location, but a taxi can easily get you there. We ended up taking the local bus after dropping off the car, we had no luggage. A 10 minute walk. Prices were good, car was great. I’d rent again from them.

The company takes advantage of tourists, knowing that they will leave the country.Depot was hard to find and not near any public transport.I dropped the car off at 7pm in the marked location, the day before it was due. Then the office charged me for an additional day. Even after I provided evidence, the office ignored me and never provided a refund.I do not recommend.

Our rental agent, Gaspar, at the downtown Enterprise car rental location in Ljubljana was incredible. Not only did he wait an extra hour past closing for us to show up to drop the car off, but he also patiently talked us through directions when the GPS led us to the wrong place, and then was even so kind as to drive my friend, her baby and I to our hotel. The service at this car rental location was above and beyond what we could have ever expected and we are incredibly grateful! Would highly recommend renting from the downtown Ljubljana Enterprise after this experience, and are still very grateful for Gaspar's kindness!