Abanka d.d.

Im a member of this bank here in sentjur. I am not a slovenian,but i have been in slovenija for close to 9 months. Ofcourse i have not mastered the language. But one particular lady cashier never wants to serve me. Whenever she sees me,she says,and i quote if english NO NO NO".And she turns me away. Today is the second day she has done this.She has her way of disappointing me.My question is?? Is Abanka meant to serve ONLY the slovene speaking people/who are mostly her citizens??Dont i have the right to fully access the services i rightly require just because i cant speak the slovene language or because of my different skin colour??I am heavily disappointed."